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FEATURES THAT MATTER

Features designed to streamline your entire Job Card workflow

ServCraft has a suite of features geared to enhance the efficiency and implementation of your jobs, so that you don’t lose anything as a result of bad paperwork or lack of clear communication.

FULLY FEATURED JOB CARD SYSTEM

Job Cards

Manage inbound and outbound services and repairs with fully configurable Job Card processes. System-generated Job Cards for clients and technicians and automated customer notification ensures the administration process is smooth, slick, and simple to manage.

WRITE AND SEND QUOTES WITH EASE

Quotes

Create professional quotes that link to other modules including Job Cards, Appointments and Queries.

Email and SMS your quotes directly from the mobile app and receive them on the CRM system instantly.

SECURE BOOKINGS IMMEDIATELY

Appointments

Book appointments instantly through the mobile app, which sync directly with your calendar and the CRM.

Your jobs, always with you

Mobile App

Focus on the job while you’re out and tend to the admin later. The user-friendly app makes light work of setting reminders, reporting and record-taking so that you can concentrate clearly on the task at hand without the worry of forgetting about invoices or contacting new clients at the end of the day.

KEEP DELIVERIES ACCOUNTABLE

Queries

Raise queries on jobs and flag client concerns quickly, avoiding any unnecessary delays in service delivery.

IN-DEPTH REPORTING

Reports

Your full customer communication history is logged and kept on record, making reporting at the end of a job an easy and seamless process.

STREAMLINED CUSTOMER QUERIES

Messaging

Enjoy streamlined communication between your back-office administrative staff and on-the-ground technicians.

Full Accounting Integration

Full integration with Quickbooks, Sage Business Cloud Accounting and Xero, reducing duplication and saving time

HELPING INSTALLATION AND SERVICE TEAMS THRIVE

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