Helping Installation and service teams thrive
FEATURES THAT MATTER
Features designed to streamline your entire Job Card workflow
ServCraft has a suite of features geared to enhance the efficiency and implementation of your jobs, so that you don’t lose anything as a result of bad paperwork or lack of clear communication.
FULLY FEATURED JOB MANAGEMENT SYSTEM
Jobs
Manage inbound and outbound services and repairs with fully configurable Job processes. System-generated Job Cards for clients and technicians and automated customer notification ensures the administration process is smooth, slick, and simple to manage.
WRITE AND SEND QUOTES WITH EASE
Quotes
Create professional quotes that link to other modules including Jobs and Queries.
Email and SMS your quotes directly from the mobile app and receive them on the admin system instantly.
SECURE BOOKINGS IMMEDIATELY
Appointments
Book appointments instantly through the mobile app, which sync directly with your calendar and the CRM.
Your jobs, always with you
Mobile App
Focus on the job while you’re out and tend to the admin later. The user-friendly app makes light work of setting reminders, reporting and record-taking so that you can concentrate clearly on the task at hand without the worry of forgetting about invoices or contacting new clients at the end of the day.
KEEP DELIVERIES ACCOUNTABLE
Queries
Raise queries on jobs and flag client concerns quickly, avoiding any unnecessary delays in service delivery.
IN-DEPTH REPORTING
Reports
Your full customer communication history is logged and kept on record, making reporting at the end of a job an easy and seamless process.
STREAMLINED CUSTOMER QUERIES
Messaging
Enjoy streamlined communication between your back-office administrative staff and on-the-ground technicians.
Full Accounting Integration
Full integration with Quickbooks, Sage Business Cloud Accounting and Xero, reducing duplication and saving time