1. Simple
Our customers all have different backgrounds and experience with technology. From Day 1 we’ve built ServCraft for everyone.
We’re obsessed with helping you solve real problems with technology. That’s why our customers love how simple it is to get things done with ServCraft. Whether you’re an owner, administrator or technician.
We’re building for tradespeople across Africa. That’s a lot of people to keep happy! ServCraft lets you design a way of work that’s right for your business - without over complicating things.
We’re always open to hearing your ideas - but won’t let them get in the way of keeping ServCraft as simple and easy to use as possible for everyone.
2. Powerful
It’s not technology for technology’s sake. Manual and paper processes only hold you back from reaching your potential.
ServCraft helps you win more business, get paid faster and have happier customers by digitising your whole operation from leads, quotes, managing teams, communicating to customers, invoices to payments.
With ServCraft’s web and mobile app you can run your business from anywhere - staying in complete control, pushing productivity across the team and freeing up time to focus on the things that matter.
That’s not all. ServCraft seamlessly integrates with Sage One, Xero, and QuickBooks Online, offering a two-way accounting sync that keeps your customer, invoice, and payment information accurate between ServCraft and your accounting software.
3. Getting started is easy
ServCraft is free to trial, and easy to learn.
You can create a free trial account today, and be trying ServCraft in your business tomorrow.
To make it easier a ServCraft expert will work with you to make sure we really can solve the challenges you’re facing.
After you subscribe you’ll be paired with a ServCraft Implementation Coach. Together you’ll plan your go live date including setup and training for you and your team.
Contact
Get an immediate call from our ServCraft expert
Understand
Our ServCraft expert will discuss your business needs and challenges and ensure they understand your processes
Propose
Run through a 15 minute demo of our bespoke system crafted just for you
Test and rollout
Bring ServCraft to life in your business. Our local team is here to help, ensuring a successful rollout. Your success is our mission!
4. Local
We are a proudly South African company. ServCraft is designed, built and operated from Johannesburg by a team of passionate and dedicated people who simply love helping people to run better businesses.
You’ll get to know their names and will miss them once you’re up and running. If you have any questions they’ll always be there for you.
They’re not always going to tell you what you want to hear, but give you their honest take on what they think is best for your business based on their experience of helping 1000s of South Africans grow their business with ServCraft.
5. Always innovating
Our team never stops thinking about how you can run a better business. We release updates every month - some big, some not so big - but all with the sole purpose of making it easier for you to run and grow your business.
Check out our latest releases
6. Mobile App
ServCraft’s mobile app is designed for you and your team to simply pick up and go. Run your day-to-day operations from anywhere. Navigate load shedding, down towers or no data with our offline functionality.
Businesses that trust us:
What They Say About Us
Ricky
It's a great view of the business because of the dashboard.I could see exactly how many jobs we've got booked. I can see exactly how many jobs we did that day.I use the filters, in terms of maintenance or repairs, across the different divisions that we have in our business.
Pam
I'm able to delegate a lot of things more because I've now set up meetings with each of my staff members for various things that they do.So there's a little bit more control in terms of going through the, the functionality of ServCraft, but being able to delegate that without me having to sit and do it all myself.
Luke
Before ServCraft, paper job cards would get lost and no one would be able to sign,Now, ServCraft has just automated the process. Jobs cards have all the information and never loose track on invoicing.
Active Motion
Security
Sheldon
So now I've got all that information at my fingertips...I'm well prepared for that phone call. At any given time, we look very professional because we've got all the facts in front of us.
Frequently Asked Questions
What is ServCraft?
ServCraft is a digital job management solution that helps field businesses take control, fuel productivity, and free up time to focus on the things that matter.
Who is ServCraft for?
ServCraft is for any business or team that installs, services, maintains, and repairs either in the field, in a workshop - or both.
How many users can I have?
With ServCraft you can add as many users as you need. You can add and remove users as required meaning you are always in control of your billing.
Will I get trained on how to use ServCraft?
ServCraft’s local team supports you every step of the way from setting up your ServCraft in the way that works best for you - to partnering on your implementation and go-live plan. They can be contacted during working hours by phone, email, or our in-app chat.
How does ServCraft work?
ServCraft optimises your operation from the moment a customer reaches out to the moment they pay. We help you to capture and manage leads, raise and track quotes, manage your teams and jobs, raise and track invoices, get paid and get feedback from customers.
How will ServCraft help my business?
ServCraft helps companies take control and increase productivity to win more business, get paid faster, and have happier customers.
Is there a mobile app for ServCraft?
Yes! You can use it on your desktop or laptop through our web app as well as on a mobile phone through our mobile app. ServCraft works offline on mobile so you can still manage your jobs even with load-shedding, no data, or faulty towers.
Do I need experience with software and technology?
No! We know how hard it can be to change how you work so we’ve built our technology to be as simple and intuitive as possible. Our local support team works with you every step of the way to enable and empower you to run a better business.
We Serve You
1 Million+
Jobs completed
1.5K
Happy Clients
100%
Local Support